What do the different colour lights on my device indicate?

Modified on Tue, 01 Aug 2023 at 08:47 AM

There are several light patterns that indicate your device status. They are:

1) No light - Your device is turned off.

2) Solid Purple Light - Your device is turning on or off.

3) Flashing Purple Light - The app has found the headset and is configuring for use.

4) Solid Red Light - Low battery.

5) Fast Flashing Red Light - Extremely low battery. Headset will shut itself off.

6) Flashing Blue Light - Ready and waiting for bluetooth connection.

7) Solid Blue Light - Your device is on and is Bluetooth connected.

8) Flashing Color Sequence -  If your headset is flashing a sequence of blue, green, and red lights, this indicates your headset has an error. Please contact customer service.

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