What do the different colour lights on my device indicate?

Modified on Tue, 01 Aug 2023 at 08:47 AM

There are several light patterns that indicate your device status. They are:


1) No light - Your device is turned off.


2) Solid Purple Light - Your device is turning on or off.


3) Flashing Purple Light - The app has found the headset and is configuring for use.


4) Solid Red Light - Low battery.


5) Fast Flashing Red Light - Extremely low battery. Headset will shut itself off.


6) Flashing Blue Light - Ready and waiting for bluetooth connection.


7) Solid Blue Light - Your device is on and is Bluetooth connected.


8) Flashing Color Sequence -  If your headset is flashing a sequence of blue, green, and red lights, this indicates your headset has an error. Please contact customer service.

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