After a full charge, the headset should be able to run multiple sessions before it requires charging again. If you suspect that the battery is draining faster than it should please do the following:
- Take note of the battery charge.
- Fully Charge the headset overnight or until the green LED light turns off.
- Note the charge on the headset.
- Run 2 or 3 training sessions, monitoring the charge after each session.
If the battery is not able to run a minimum of 2 to 3 sessions, please reach out to our support team at support@sens.ai.
Note: When checking the charge of the battery ensure that the headset is not plugged in.
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