Signal Check Issues - Assess Mode - Controller

Modified on Thu, 10 Sep at 12:15 PM

If there are challenges getting a signal check when doing an Assessment, please ensure the following:


  • When inserting the controller into the headset, make sure you hear a "click" 
  • The controller is not plugged in and charging
  • The headset is not plugged in and charging


It is best practice to have the controller fully charged before doing an assessment.  Getting a signal check during the Assessment is no different than doing a Train or Boost session.



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