Signal Check Issues - Assess Mode - GeniusPulse Controller

Modified on Fri, 03 May 2024 at 11:22 AM

If there are challenges getting a signal check when doing an Assessment, please ensure the following:

  • When inserting the GeniusPulse into the headset, make sure you here a "click" 
  • The GeniusPulse Controller is not plugged in and charging
  • The Headset is not plugged in and charging

It is best practice to have the GeniusPulse Controller fully charged before doing an assessment.  Getting a signal check during the Assessment is no different than doing a Train or Boost session.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article