Signal Check Issues - Assess Mode - GeniusPulse Controller

Modified on Fri, 03 May 2024 at 11:22 AM

If there are challenges getting a signal check when doing an Assessment, please ensure the following:


  • When inserting the GeniusPulse into the headset, make sure you here a "click" 
  • The GeniusPulse Controller is not plugged in and charging
  • The Headset is not plugged in and charging


It is best practice to have the GeniusPulse Controller fully charged before doing an assessment.  Getting a signal check during the Assessment is no different than doing a Train or Boost session.



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