What should I do if my headset won't turn on?

If your Sens.ai headset isn’t powering on, follow these steps:

1. Charge the headset
   Using the Sens.ai charging adapter and cable, plug the headset into a wall outlet and charge for a minimum of 3-4 hours. It is best to charge the headset until the green LED light on the right ear cup turns off.

2. Perform a Reset
   If the headset still doesn’t turn on, it may require a reset. Please refer to this guide for step-by-step instructions: Headset Reset Instructions

Still need help? Reach out to us at support@sens.ai