My headset doesn't fit, what should I do?

Modified on Thu, 04 Apr 2024 at 11:36 AM

When wearing the headset, sensors should:

  • Feel cool on your scalp without dripping.
  • Fit snugly against your head, distributing pressure evenly.
  • All 3 sensors should make direct contact with your scalp

If you find the front or rear sensors aren't making enough contact, please contact us at


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